Caru Maternity

DELIVERY

Deliveries are made through Royal Mail. P&P is free for orders over £30.  Orders under £30 will incur a £4 postage fee.  Wherever possible, we endeavour to arrange delivery within 3-5 working days; however, if an item is out of stock or there is likely to be any delay then we will inform you as soon as possible. Delays may also occur during busy postal periods, such as around Christmas, or if our suppliers are delayed for some reason.

If you require a speedier delivery, or a Saturday delivery, please call us and we'll be able to give you the available options (although this will generally involve an additional cost).

Local Delivery/Pick up option

If you are local to Pembrokeshire, we can arrange free delivery within 5 miles of CaruMaternity (subject to a minimum spend), or you can opt to collect from us direct.

If you wish to collect, please click on the relevant 'delivery' option.

Please also note that we will be in touch to let you know when your purchase is ready for collection.

RETURNS

If for any reason you are not happy with a product purchased from us, then email or call us within 14 days of receipt of the product so that we can assist you in the best way we can.

For a product to be returned to CaruMaternity, it must be intact and in a re-saleable condition (unless faulty). For a full refund or exchange to be effected, the return should be made within 28 days of receipt of the item. We will need an email or telephone call from you (within 14 days of receipt of the item), to advise us of your intentions and to expect the return of the product. You are responsible for payment of postage on returns. Please also remember to keep a proof of postage of the returned item, in case of a lost parcel.

If there is a problem with your item due to the delivery process, please inform us within 3 days of receipt so that we can look into it and rectify.

Thank you